How to Get Insurance Coverage for Your Cranial Prosthesis

How to Get Insurance Coverage for Your Cranial Prosthesis

Did you know that when hair loss is associated with a medical condition, a hair system is no longer classified as a standard wig? It is a Cranial Hair Prosthesis, which is an eligible medical expense under many major healthcare insurance plans.

Step 1: Obtain a Prescription from Your Doctor

Schedule a visit with your oncologist, dermatologist, or primary care physician. Request a formal prescription. To ensure insurance eligibility, the prescription must use the terminology "Cranial Hair Prosthesis" and must include a valid ICD-10 medical diagnostic code:

  • Alopecia Areata / Totalis: L63
  • Chemotherapy-Induced Hair Loss (Neoplasm): L65.4 / Z51.11
  • Cicatricial Alopecia: L66
  • Scalp Trauma or Radiation Burns: L66.9

Step 2: Request Your Itemized Medical Invoice From Us

Standard retail store receipts will be automatically rejected by your medical insurance company. After you purchase your system on our store, reply directly to your confirmation email or reach out via our contact page. We will issue an official Itemized Medical Invoice containing:

  • Our company's official business identification details.
  • Healthcare Common Procedure Coding System (HCPCS) codes: A9282 (Wig, any type, synthetic or natural hair) or S2340 (Cranial Prosthesis).
  • Your specific diagnostic codes specified by your physician.

Step 3: Submit Your Claim

File a manual claim directly with your insurance provider. You will need to submit:

  1. The signed prescription from your licensed doctor.
  2. The detailed itemized medical invoice we send you.
  3. Your completed insurance claim form (e.g., CMS-1500 form if required by your private plan).

Disclaimer: Reimbursement rates depend entirely on your specific health insurance policy. We recommend contacting your insurance carrier prior to purchasing to verify your out-of-network DME (Durable Medical Equipment) coverage limits.